The Deployment Specialist is responsible for assisting our customers with the design and deployment of their Ariba Cloud solutions. As functional experts, they will help lead the customer in the build, testing and deployment of their software solution and associated business processes while providing project planning and management services. While the focus of this posting is the Deployment Lead role, our team is required to have a deep understanding of the functions and features of the applications. Duties and Responsibilities Project Management / Duties Deployment responsibilities include assisting customers throughout the various phases of SAP Ariba’s solution deployment To act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management Responsible for customer satisfaction during the successful deployment of solutions Proactively collaborates with customer and internal project team to anticipate and respond to issues that could impact solution deployment (e.g., change in scope) Functional Leads will assist with all aspects of a deployment including (but not limited to): requirements gathering, process configuration, documenting process flows, user interface configuration, user and supplier set-up and testing support, project management support, issue resolution support. People Development Owns developing and maintaining team operating principles and team templates and work instructions. Owns developing internal team trainings and other related knowledge collateral Acts as a mentor to new team members. Teamwork Executes with minimal guidance and shows strong initiative. Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project. Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails). Participates in the creation of solution, customer, and industry knowledge collateral by leveraging the appropriate resources (internally at Ariba and externally at the client) As started above, the focus of this posting is the Deployment Lead role, our team is required to have a deep understanding of the functions and features of the applications. In order to do this, we would expect this person to serve as a Functional Lead on a periodic basis to enhance this understanding of how to deploy the applications.
8 Lac-10 Lac P.A
Permanent Job, Full time
UG - Bachelor of Engineering/Technology (BE/B.Tech) - Any Specialization
PG - Any PG Specialization - Any Specialization
Cerification - N/A